Privacy Policy
Last Updated: January 6, 2026
POPerfect LLC ("POPerfect", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our procurement platform at poperfect.io.
1. INFORMATION WE COLLECT
1.1 Account Information. When you create an account, we collect your name, email address, phone number, company name, and billing address.
1.2 Business Information. We collect information about your business including contractor license numbers, tax identification numbers, and resale certificates when provided for tax exemption purposes.
1.3 Order Information. We collect details about your orders including material specifications, quantities, delivery addresses (job sites), and payment information.
1.4 Usage Data. We automatically collect information about how you interact with our platform, including IP addresses, browser type, pages visited, and access times.
1.5 Communications. We retain records of your communications with our support team and any feedback you provide.
2. HOW WE USE YOUR INFORMATION
2.1 Service Delivery. We use your information to process orders, coordinate deliveries, communicate order status, and provide customer support.
2.2 Account Management. We use your information to create and manage your account, verify your identity, and maintain your order history.
2.3 Platform Improvement. We analyze usage patterns to improve our platform functionality, user experience, and service offerings.
2.4 Communications. We may send you transactional emails (order confirmations, delivery updates), service announcements, and promotional materials. You may opt out of promotional communications at any time.
2.5 Legal Compliance. We may use your information to comply with applicable laws, respond to legal requests, and protect our rights.
3. INFORMATION SHARING
3.1 Suppliers & Carriers. We share order details and delivery addresses with third-party suppliers and carriers to fulfill your orders.
3.2 Payment Processors. We share payment information with third-party payment processors to complete transactions. We do not store complete credit card numbers on our servers.
3.3 Service Providers. We may share information with vendors who assist us in operating our platform, such as hosting providers, email services, and analytics tools.
3.4 Legal Requirements. We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.
3.5 Business Transfers. In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. DATA SECURITY
4.1 Security Measures. We implement industry-standard security measures including encryption (TLS/SSL), secure password hashing, and access controls to protect your information.
4.2 No Guarantee. While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
4.3 Account Security. You are responsible for maintaining the confidentiality of your account credentials. Please notify us immediately if you suspect unauthorized access to your account.
5. DATA RETENTION
5.1 Retention Period. We retain your information for as long as your account is active or as needed to provide services. We may retain certain information for longer periods as required for legal, tax, or accounting purposes.
5.2 Order Records. Order history and related documentation may be retained for up to seven (7) years to comply with tax and business record requirements.
5.3 Account Deletion. You may request deletion of your account by contacting support@poperfect.io. Some information may be retained as required by law.
6. YOUR RIGHTS
6.1 Access & Correction. You may access and update your account information at any time through your account settings or by contacting us.
6.2 Data Portability. You may request a copy of your personal data in a commonly used electronic format.
6.3 Opt-Out. You may opt out of promotional emails by clicking the "unsubscribe" link in any marketing email or by contacting us directly.
6.4 Do Not Track. Our platform does not currently respond to "Do Not Track" browser signals.
7. COOKIES & TRACKING
7.1 Essential Cookies. We use cookies that are strictly necessary for the operation of our platform, including session management and authentication.
7.2 Analytics. We may use analytics tools to understand how users interact with our platform. These tools may collect information such as pages visited and time spent on the platform.
7.3 Cookie Management. You can control cookies through your browser settings. Disabling certain cookies may affect platform functionality.
8. THIRD-PARTY LINKS
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
9. CHILDREN'S PRIVACY
Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.
10. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our platform and updating the "Last Updated" date. Your continued use of the platform after changes constitutes acceptance of the updated policy.
11. CONTACT US
If you have questions about this Privacy Policy or our data practices, please contact us at:
POPerfect LLC
Email: support@poperfect.io
12. CALIFORNIA RESIDENTS
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of your information. We do not sell personal information. To exercise your rights, contact us at support@poperfect.io.